Customer service is a core part of many businesses. When customers reach out to or for customer service, quite often it’s about a problem or an issue that requires a resolution. Customers are typically looking for someone who is going to listen to and understand the issue at hand. They are looking for someone who understands that there is a sense of urgency, the issue needs to be treated with a level of priority and that it will be addressed in a timely manner.

Having a good mic is integral to your podcast setup; after all, who wants to listen to a podcast that is muffled, staticky and just sounds awful. Of course, there’s more to audio and sound quality than simply the mic but having a good mic can go a long way to better, consistent quality audio.

If you need to perform a clean installation of Windows 11, you’ll need to create bootable Windows 11 installation media. In this post, we’ll go through the process of creating a bootable USB installer for Windows 11 using the Microsoft Windows Media Creation tool.

Every now and then, it’s good to format your hard drive or solid-state drive and perform a clean installation of Windows 10. To do this, you’ll need Windows 10 installation media if you don’t already have it. You can easily create Windows 10 installation media using the Microsoft Windows Media Creation tool.

You’ve probably heard or have been told to never leave a job until you have another one lined up. If you choose to leave a job without another one lined up, serious concerns include financial stability and security. No job, no income!

Job interviews can certainly be nerve-racking. While they may open the door to potentially great opportunities and hopefully, to a long bright future, they can unquestionably make you nervous and feel uneasy for good reason. Job interviews are an opportunity to showcase your credentials, demonstrate credibility and make an impression (hopefully, a very positive one) that will resonate long after you leave the interview.

If you are working in a toxic work environment, it may be time to consider a new job. Perhaps you deal with owners or managers who always think they are right and if you offer anything to the contrary, they will berate you. Perhaps you deal with silos within your company where some get special treatment or are part of an inner circle which is almost always the exception to the rules even though their actions are contrary to company policy, best practices, set a poor example and may lead to low morale.

A layoff can occur unexpectedly, without warning and be a scary ordeal. You may be asking yourself, “Why me?” Getting laid off is never easy and it’s certainly never a good feeling. Beyond the initial shock, concerns over your short and long-term financial security and stability can make a difficult situation worse. It’s important to plan for worse-case scenarios and have an established reserve fund to fall back on and help mitigate some of the immediate impact.

Have you ever wondered what would happen if you suddenly lost your job? Are you financially prepared to deal with a sudden loss of your income stream? Do you have a backup plan and reserve funds for a “rainy day” event?

Some computer manufacturers have long done away with optical media drives like CD-ROMs, DVD-ROMs and CD/DVD burners. Why not? Most software is available for electronic download/delivery and can be stored on various alternative media sources like USB flash drives, cloud storage and so forth.

I remember getting my very first laptop. It was a Toshiba Satellite 330CDT running Windows 95 though, it wasn’t my first choice. I really wanted an IBM ThinkPad. I had my eye on one that I really liked but the IBM ThinkPad was extremely expensive.

When I decided to get my first mirrorless camera a few years ago, I undoubtedly want to stay within the Sony camera eco-system given my positive experience with the Sony RX100 VI. However, I debated going full-frame or APS-C.

Having the right amount of light when and where you need it most makes all the difference when filming, making videos, taking photos, live streaming and/or video conferencing.

If you use older HP printers with macOS, you probably know by now that Apple doesn’t retain older HP printer drivers in newer versions of macOS and they may not be available for download through Apple Software Update either. You’ll realize this when you try to add an older HP printer and macOS is unable to automatically find an appropriate printer driver for your older HP printer.

A business credit or charge card can be helpful for business owners when it comes to making purchases and paying expenses on behalf of your business. However, it’s extremely important to develop best practices when it comes to managing and using these cards.

If you run a business, you may need to keep some petty cash on hand to cover small business expenses.

Apple iTunes by default stores iTunes media on your Mac or Windows PC in the following storage locations

If you missed the Apple March 8th event, here’s a quick recap of what was announced